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Knowledgebase
Pre-Sales FAQ (34)
Domain Names (25)
Email (108)
Command 'N' Control Panel (22)
General Support • FTP • SSH • Password Protection (58)
Scripting & Coding - HTML, CGI, PHP/MySQL & Pre-Installed Scripts (107)
IRs • DS-IRs • DS-ERs (19)
E-commerce & Secure Certs (27)
Web Site Statistics & Promotion (23)
Software & Tools (10)
Community (10)
FutureQuest Account Mgmt (69)
Downloads (10)
FutureQuest, as a Linux-based web hosting provider, does not support
ASP or ASP.NET which are best supported on Windows-based servers. As
an alternative, we do offer the PHP scripting language with all of our
hosting packages [1].
See the following lin...
QUESTION:
I asked you once if you would host adult content, you told me no. I
didn't ask you why. Can you tell me why you prohibit these sites,
please?
I mean you are not responsible for the content, are you? And if there
is a clear statement that...
QUESTION:
Will I be required to display banner ads, pop-up ads, or any other
form of advertising on my web site?
ANSWER:
Absolutely not. FutureQuest [1] does not require any banners, pop-up
ads or other advertising to be placed on any web site hoste...
QUESTION:
I would like to allow people to upload and download to an FTP account
without giving them my own username and password so I can just allow
the public to access certain contents via FTP from my web site. Do you
offer anonymous FTP logins for t...
Yes, you may use third party DNS if you like. Although we are not
able to provide support in this area through the Service Desk, here is
some information to get you started.
FutureQuest offers what we call "Shadow DNS". "Shadow DNS" allows
those that...
Question:
I have heard great things about FutureQuest, but I am looking for somewhere that provides ColdFusion hosting. Do you have any plans to provide this service?
Answer:
You may use Cold Fusion to create a web site for publishing on the Fut...
QUESTION:
Do you support crontab?
ANSWER:
Yes, cron tab is available. As the FutureQuest servers are Community
Servers, you would be free to run crontabs as long as your usage does
not affect the other web sites on the server.
For more informatio...
QUESTION:
I'm looking for a dedicated server? Can you offer a dedicated? Price?
ANSWER:
FutureQuest does provide a Managed Dedicated QuestServer package
option, our MQS Package, for those sites that have outgrown the
standard Community (shared) Pac...
QUESTION:
Can I get a discount for people I refer to FutureQuest for hosting
services?
ANSWER:
There are two options that will enable you to obtain a discount, cash
payment, or credit when purchasing FutureQuest Packages [1].
The first is via th...
QUESTION:
What are your limits in regard to disk space usage for email
accounts, MySQL databases, files, etc? In other words, how much disk
space can I use for each aspect of my account?
ANSWER:
Each package has an advertised disk space limitat...
QUESTION:
I use mIRC to chat a bit here and there, and I was wondering if
eggdrop bots are allowed to run on the shell account. I have used them
before, and I just use them basically as a channel sitter LOL (I do
not use them to upload or download a...
QUESTION:
I have recently purchased two domains and I am looking for an
affordable home for them. The key word is AFFORDABLE.
In your lower priced package, would I pay the monthly fee listed for
each of the domains or is there a one time fee for ext...
QUESTION:
I did see the extra FTP account option on your web site but I'm not
sure if that includes an extra SSH account. If it does not include
SSH, can I get an extra SSH account?
ANSWER:
As you noted, extra FTP accounts [1] are available; they d...
QUESTION:
As asked in the subject, I am just wondering if FutureQuest has an
active status with the BBB?
ANSWER:
Yes, FutureQuest is a current member of our local (Orlando Florida)
Better Business Bureau.
Visiting http://www.BBB.org [1] will prov...
QUESTION:
I go to the University of Virginia and I saw a flier to be a mailer
for a company. The flier said to go to www.futurequestmailers.com. Is
this part of your company? The site offers hardly any information. It
only says to pay for a package tha...
QUESTION:
I was wondering what time and how often you backed up files on each
account?
ANSWER:
FutureQuest conducts a system wide backup on a nightly basis. The
exact time may vary but is usually between 2 and 5 AM Eastern Time.
Note that thes...
QUESTION:
I am currently a (very unhappy) customer with my present host and am
looking to make a change soon. I am very encouraged to see services
such as secure shell access offered in your packages.
Do you offer servlet/JSP support? My development ...
QUESTION:
Do the FutureQuest servers support Microsoft FrontPage extensions? I
will be designing my site with this software and want to make sure I
don't run into any problems. If you don't support them, why not...
ANSWER:
FutureQuest, as a Unix/Li...
QUESTION:
Your web site says we may have more than one domain name on a single
account. You list them as IROs and IRMs. What's the difference?
Would the setup fee be $20 for all the ones I order or is it $20 for
each one? Is there a discount for buyi...
QUESTION:
Do you give any discounts to non-profit organizations?
ANSWER:
FutureQuest does offer a 30% discount, to pre-paid annual Full
Packages, for US Not-For-Profit organizations as long as the current
status of the organization can be obtained...
Question:
I was reading an FAQ on a competitor's site that said:
"Question: I was logged into my account and when I went up one level from my home or Web directory, I could see everyone else's files!"
"Response: This is a normal and reasonable se...
QUESTION:
I have a client who has secured his domain name and wishes to have a
temp page put up until they assemble all the stuff needed for the web
site. If I choose domain parking for this client, will I be able to
make changes to the web page?
ANS...
FutureQuest, Inc. is the sole owner of the information collected via
its web sites, and we are very committed to protecting client privacy.
For your review, a full disclosure of FutureQuest's privacy policy can
be found here:
http://www.FutureQuest.net/A...
QUESTION:
Do you offer a satisfaction guarantee? If you offer a guarantee, do
you return all fees in the event I am not satisfied? ANSWER:
FutureQuest offers a generous 60 day, money back, satisfaction
guarantee!
There are certain fees that are n...
QUESTION:
Do you offer secure access to email with your hosting packages? ie:
secure pop3, smtp, and IMAP access?
ANSWER:
Yes. FutureQuest offers the choice between traditional email access
methods or secure email access methods. There are no ex...
QUESTION:
I would like to proceed with ordering a package from you to host our
website. However, our domain will be transferred from another host. My
question tonight is can we get everything uploaded and set up on your
server and ensure everything is ...
Question:
I am interested in one of your packages for virtual domain hosting. But I have a few questions.
I see on the packages page that you offer "unrestricted" bandwidth. What do you mean by unrestricted?
With the bandwidth amounts you list f...
QUESTION: I just changed the Name Servers for my domain to point to
FutureQuest how to I point my mail back to Google Apps.
You must first have an existing Google Apps [1] mail service setup
with Google.
You will need to change the MX Record (Mai...
QUESTION:
I am thinking of switching to your hosting services. I have a need
for a web based email access as I travel quite frequently. Is this
functionality available with a FutureQuest account?
ANSWER:
FutureQuest does provide web-based email acc...
QUESTION:
I am thinking of signing up for a hosting account with you. Could you
please tell me the specifications of your servers?
ANSWER:
The FutureQuest Community Server Specs may be viewed by pointing your
browser to:
http://www.FutureQuest.net...
QUESTION:
I am thinking of signing up for an account with you. Could you please
tell me the connectivity speed on your servers?
ANSWER:
FutureQuest's Data Center is equipped with its own full DS-3 and
Ethernet connectivity from Level3, Time Warner ...
QUESTION:
Do you have a usage policy? I'm looking for information about what
kind of restrictions you place on a website's content.
ANSWER:
The FutureQuest Terms of Service, which covers usage policies and
conditions, may be found at:
http://www....
QUESTION:
I'm interested in using Word Press on my site. Do you allow it? If
so, anything special I need to know for installing it?
ANSWER:
A number of FutureQuest site owners run WordPress on their sites and
installing it can be done from you...
QUESTION:
I'm wondering if it would be possible for FutureQuest to support ZOPE
(www.zope.org [1]), the free open source platform for collaborative
working.
ANSWER:
Due to ZOPE's resource requirements, we will not be able to allow it
to run on Futu...