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Knowledgebase : FutureQuest Account Mgmt > Billing & Payments > Payments
     
QUESTION: I do not want to visit the payment form every month. Can you please just automatically charge my credit card? ANSWER: For Full Packages on the monthly payment plan, we can in fact automatically debit your credit card for the monthly fees...
QUESTION: I would rather not use the Internet to make my payment, can I submit payment to you over the phone? ANSWER: FutureQuest does not currently offer "payment by phone" support. If you would rather not submit your payment via the web, you may...
QUESTION: Is it possible to pay a money order to you in pounds sterling instead of US Dollars? We are in the UK and getting the dollars is a bit of a hassle... If not pounds can we use Euro Dollars? ANSWER: FutureQuest is a US based and operated bu...
QUESTION: I disagree with a FutureQuest charge that shows on my credit card! Should I just initiate a chargeback or are there other options? ANSWER: When you feel that FutureQuest should refund a credit card payment, it is simple to contact FutureQ...
Yes, by all means. Any overpayments will simply be credited to the account and applied to future charges. Simply specify the account or service to which you wish the overpayment to be applied within the comments section of the payment form.
QUESTION: I just received notification from my bank that the check I had made payment for my FutureQuest account has bounced. What should I do? ANSWER: When FutureQuest receives notification that a check has been returned for any reason, including ...
QUESTION: I'm signing up for an online bill-paying service and would like to pay my monthly FutureQuest bills through them. They need to know my FutureQuest account number and your address and phone number. Where can I find this information? ANSWER: ...
Question: When making a payment, can I pay for all of my accounts together or do I need to pay for each account individually? Answer: This is totally up to you. It is often recommended to make one payment for all of your accounts. However, if y...
If sending your payment through the postal service, send to: FutureQuest, Inc. PO Box 989 Franktown, CO 80116-0989 Important: Be sure to include your account number with the payment as well as any other identifiable information, such as the pack...
QUESTION: I was wondering if it's possible to go from paying by check to credit card online? Cause as of right now I'll be paying by check, but eventually I'd rather just pay online using a credit card. ANSWER: Certainly! You may pay by check or cr...
Question: I need to change the credit card number on my account. How do I go about doing this? Answer: To update the credit card on file for an account on the Automatic Payment Plan, simply return to the form where you submitted the original cre...
Question: I have more than one domain name and am not sure which one to note when I'm making my payment. Should I list them each separately or can I just use one? Answer: Listing your primary package's domain name is the best option when you hav...
Question: What methods can I use to make payments? Answer: FutureQuest offers a variety of ways to make payments including Personal / Company Checks, Money Orders, Cashiers Checks, Visa, MasterCard, American Express, and Discover Card. Click her...
QUESTION: I took an account with you and for the payment I chose the pay by month option. For the next month will it go automatically or do I have to do something? ANSWER: Each month an invoice will be emailed to the email address we have on file f...