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Knowledgebase : Email
   


QUESTION: In the CNC Email Manager, it appears that the maximum number of destination addresses we can specify for an alias stack is 10. Is it possible to have an alias forward to more than 10 e-mail addresses? If not, what do you suggest as a solution...
QUESTION: I have an IMAP email user that never empties their trash and causes disk space issues. Is there a server setting to automatically delete mail from the trash after a period of time? ANSWER: Yes FutureQuest provides a "Trash Expiry function"...
You are free to do what you wish with your email accounts, however you should become very familiar with the FutureQuest Terms of Service [1] before engaging in this type of offering. To offer free email accounts, it is best to utilize a service that was m...
Yes. To have mail forwarded to multiple other addresses, simply visit your personal CNC [1]: http://www.FutureQuest.net/GoToCNC/ [2] Once within the CNC, click on the menu option titled "Email Manager" and then: 1) Click on the icon (or "[Add]") nex...
QUESTION: I turned off my Catch-all Feature in the CNC this morning, but forgot that the email address I use most often was actually falling under the catch-all. I added it as an alias a little while later, but I was wondering if there were records a...
FutureQuest [1] offers two simple options for changing POP email account passwords. 1. FUTUREQUEST'S CNC EMAIL MANAGER The first, and most obvious, is via the account's CNC [2]. The address to your CNC can be found in your Activation Letter or by vi...
QUESTION: Is there a way to add e-mail aliases in batch? I am migrating a previous domain to FutureQuest and have accumulated around 90 to 100 aliases. ANSWER: You can create new forwarding aliases, change or remove forwarding address(es), and remo...
Question: I would like to know whether you support the ETRN standard and are willing to queue incoming SMTP mail on behalf of my network. Answer: FutureQuest's qmail servers do not support ETRN for the following reasons: 1) Security problems ...
DomainKeys is one of several email sender authentication systems. It works by adding a secure digital signature to an email message in the form of a header. The signature can then be used to verify the authenticity of the sending domain (as only the se...
QUESTION: Is there a maximum file size limit for email? I mailed myself a large file (~30 megs?) from the office and it has not arrived. I also tried to send an email with an attachment to a co-worker and I received an error message - "exceeded max...
If you have lost or can't recall the password to one of your email accounts, you can reset it via your CNC panel. For the address to your CNC, refer to your Activation Letter or visit: http://www.FutureQuest.net/GoToCNC/ [1] After entering your CNC, c...
QUESTION: I have messages in my POP3 account that I would like to forward to another address. Is this possible? I don't want to permanently forward all email that is received to the account...just the messages that are currently on the server. Please a...
Creating a Forwarding Alias will allow you to forward email received at a FutureQuest hosted email account to one (or more than one) email address. To set up a Forwarding Alias, simply visit the Email Manager located in your CNC [1]. To locate your CNC...
QUESTION: I understand that every FutureQuest account comes with a web based email program. How do I access it? ANSWER: You are correct that every FutureQuest hosting package, with the exception of Externally Redirected (ER) domains, includes web-b...
All Full Packages from FutureQuest come with multiple email accounts. You can specify what you would like these accounts to be, as well as how you would like them to function, by simply visiting your CNC. To locate your CNC, please reference your Activat...
QUESTION: I am used to sending email using SSH, but need to know how to do it at FutureQuest? ANSWER: To send email via the command line at FutureQuest: First, SSH [1] to your account. Once connected, then type: mail _user@example.com _ (rep...
FormMail is a universal www form-to-email gateway. It allows you to add a form to your web site that requests specific information from your visitors. Once they fill in this information the script generates an email and sends the information to the ema...
POP accounts set up via the CNC [1] are also able to be accessed by IMAP. IMAP access to email accounts is available via the web through the QuestMail interface at: http://QuestMail.FutureQuest.net [2] https://QuestMail.FutureQuest.net [3] For detai...
There are a few key pieces of information you will need to know to configure your chosen email program for sending and receiving email. * YOUR EMAIL ADDRESS The email address will resemble USERNAME@EXAMPLE.NET, where _username_ is the name of the accou...
IRMs and IROs do not come with their own separate email accounts, instead they overlay your main domain's email accounts. Via this overlay you are able to create email addresses for the IRM/IRO domain(s) just as if it did have its own email. Using the...
For Advanced Users This is a list of the commands for those clients who wish to work with email accounts from the command line (SSH [1]) or for clients to utilize in scripts in order to bypass the CNC [2]. (For all users, the CNC [3] Email Manager w...
QUESTION: I'm trying to send an email to about 125 people and I'm receiving an error message that says "Error: Maximum Number of Recipients Exceeded." Is there a quota on the number of addresses I can send to in a single email? ANSWER: Yes, there ...
POP3 Scan Mailbox enables you to connect to a POP3 mail server, display a list of incoming email awaiting delivery, display the contents of selected mail messages, and selectively save or delete any messages, including unwanted or junk mail. Multiple a...
The following provides a quick guide for setting up SMTP Authentication in a few of the most popular email clients. If the name of your email software is not shown below, you should be able to click _Help_ within your mail application and search for _SMTP...
For accessing your FutureQuest® [1] hosted email accounts when away from your usual computer, FutureQuest recommends using the QuestMail [2] webmail interface. THIS TUTORIAL IS FOR ADVANCED USERS ONLY, who are familiar with the Unix command line, an...
There are times when a particularly large email, which your email client may have difficulty in downloading, finds its way into one of your POP email accounts. Or, perhaps you just wish to delete email that is being stored within an account on the ser...
Question: What is the path for send mail on my domain? I need this to install a program. Answer: The path to sendmail on your account (which can also be found by looking within the Server Info section of your CNC) is: /usr/lib/sendmail
You may leave your mail on the server if you have a need to do so. It is important to understand that the disk space used for holding your email counts against the total disk usage you purchased from FutureQuest. If you do not need to leave your email ...
QUESTION: When I checked my e-mail box (user@mydomain.tld) there were some e-mails from unknown@mydomain.tld and marketing@mydomain.tld (one was a delivery failure notice). None of these have anything to do with me. Does this mean that someone has acce...
QUESTION: I need to add a Sender Policy Framework (SPF) [1] record to my FutureQuest-hosted domain. How can I do this? ANSWER: As long as your domain's name servers reflect the FutureQuest name servers [2], you can add an SPF record (which is a TXT rec...
QUESTION: I was told by my Exchange mail provider to either set up an SRV record, or set up a CNAME for AutoDiscover.mydomain.com. How can I do this? ANSWER: To set up an SRV (Service) record, you would access your CNC [1] DNS Manager (please not...
Question: What is the difference between: $SEND_MAIL="/usr/lib/sendmail"; and $SEND_MAIL="/usr/lib/sendmail -t"; Answer: The -t switch tells sendmail that you want to specify the To: addresses in the header. The To:, Cc:, and Bcc: lines...
There are hundreds of different programs [1] you can use to check your email. As long as the program you choose supports the POP3 Protocol (almost all of them do) it should work with the FutureQuest [2] servers. Some email programs that have been recommen...
The VMIP stands for Virtual Mail Identifier Prefix and is a part of the FutureQuest configuration that we are particularly proud of! The HTTP/1.1 protocol (shared IPs) offers quite a few benefits to web sites that it delivers, but had a problem with d...
QUESTION: I'm the administrator for "mydomain.tld". I keep getting emails from people who are attempting to send them to friends with a "theirname@mydomain.tld" extension. I only have two email accounts set up, yet I receive email addressed to people w...