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Knowledgebase : FutureQuest Account Mgmt > Billing & Payments > Invoices
     
QUESTION: Currently I am responsible for managing our company's FutureQuest account, however another person is responsible for accounting issues. How can I have them receive a copy of the invoices? ANSWER: Along with the primary email address, the...
FutureQuest is certainly not beyond making a mistake. If you notice an error on your invoice, simply reply to it explaining the error and we will address the situation immediately. It is important that you let us know. Errors left unattended for any lengt...
Using QuestAdmin, you can view, print, or email a current invoice or transaction history for your account: http://www.QuestAdmin.net/ (Note: If you have not yet created a QuestAdmin account, you will need to do so before you will be able access QuestA...
QUESTION: Why am I not receiving any invoices from you? ANSWER: There are at least two reasons you may not be receiving invoices: 1. There is no payment due. FutureQuest only sends invoices when there is a payment due. -OR- 2. The email add...
Question: Will FutureQuest send paper invoices to our company? We need printed copies for our records. Answer: As an Internet-based business (and to save on costs) FutureQuest does not send out postal invoices. The emailed invoices are in printa...
Question: I received my invoice but it shows a different domain name than the one I actually owe for. Shouldn't you be billing me for my other domain and why are you billing me for the one that's already paid for? Answer: The invoice will list w...
QUESTION: I have moved and now have a new email address and mailing address. How can I update this information? How would I update my credit card info as well? ANSWER: To modify the contact information on file with FutureQuest, please visit t...