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Knowledgebase : FutureQuest Account Mgmt > Reseller FAQ
     
Question: May I sign up for your Affiliate program even if I am a Reseller? Answer: Yes, Absolutely! Although you will not receive both a Reseller's discount and a QuestAffiliate commission on a single package, you are certainly welcome to be a p...
Question: May I share my discounts with others but allow them to sign-up under their own name so they may be billed and supported separately? Answer: No, in order to receive the discounts offered with the Reseller's Advantage the package(s) must ...
QUESTION: Can I get a discount for people I refer to FutureQuest for hosting services? ANSWER: There are two options that will enable you to obtain a discount, cash payment, or credit when purchasing FutureQuest Packages [1]. The first is via th...
QUESTION: Do you plan on providing DNS aliasing? If so, when? ANSWER: DNS aliasing is not in the current plans. It may be something we offer in the future, but it is not something we could provide a guarantee or set date on.
Once you have applied for and received your Reseller's ID#, simply log in to QuestAdmin to place your order(s): http://www.QuestAdmin.net/ (If you haven't created a QuestAdmin login, you will need to do that before you can log in. Just click the Creat...
As a FutureQuest Reseller, you can receive up to a 50% discount for each Pioneer, Prospector, Trailblazer, Voyager, or Odyssey package ordered with your Reseller's ID. You may also qualify to receive a discount on the Visionary package! You will also rece...
QUESTION: If I were to become a reseller, could I customize the control panel? ANSWER: Although the CNC is not able to be customized as far as co-branding, you are able to request a No-Branded version of the CNC for packages under your Reseller acc...
QUESTION: I have a resold account that wishes to obtain their own Full Package under their own name, what do I need to do? ANSWER: This can be done via a Change of Ownership request. To ensure it is processed correctly, send an email to Service@Fut...
QUESTION: I thought I saw something long ago about reseller forums. Do they still exist? ANSWER: At one time, FutureQuest did have a private reseller forum. However, after a few months we found that the resellers who did participate in the forums...
Currently there are three options available to FutureQuest Resellers for the CNC (Command'N'Control) panel on packages under their account: 1) Branded CNC for every package under the account - This is the default. 2) No-Brand Control Panel for ALL o...
Question: If I had accounts with FutureQuest before I received my ID#, will they now be discounted too? Answer: Packages under your account that were ordered prior to you obtaining your RID License, which are on the monthly payment plan, will bec...
The clients and packages under your Reseller account will receive the same great service as the other Site Owners hosted on FutureQuest, minus the interaction with the FutureQuest support staff. FutureQuest will support you 100% so you will be able to sup...
You will not receive a Reseller's discount for the High-Capacity Package, Managed or Unmanaged QuestServers, Colocation, or certain Value Added Services (VAS) such as extra Disk Space, Bandwidth, FTP accounts, etc. Full Packages, under your reseller acc...
Question: I am going on vacation, can FutureQuest provide support directly to my resold accounts while I am away? Answer: No, FutureQuest can only provide direct support to the Qualified contact listed on the account. You would need to, and shoul...
Yes, points will be calculated for all packages residing under your main reseller's account. For example, if you have two packages on the annual plan we will include the points for both of the packages. For a chart that details how many points are count...
QUESTION: I would like my resold packages to be invoiced separately to multiple addresses. Will you do this? ANSWER: The packages under a Reseller's account reflect all of the same contact information as the Reseller's account. To change the contact...