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FutureQuest Account Mgmt (69)
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Knowledgebase : FutureQuest Account Mgmt > Package Info, Updates & Changes
QUESTION:
How do I go about changing the domain name of my site? And when I
change the domain name, does my e-mail address also get changed? Will
e-mail addressed to the old account still reach me?
ANSWER:
You have two options in changing the do...
Question:
I am wondering if it would be possible to change the login name (user name) for my FutureQuest account?
Answer:
The package username can be changed if it needs to be, although it does require a $50 Service Fee for doing so. This change...
QUESTION:
I can't remember what IRM and IROs I have under an account. How can I
get a listing of these?
ANSWER:
To see the IRM/IROs that are associated with a Full Package, just
visit your CNC [1] and click on "Server Info".
At the bottom of the ...
QUESTION:
My IRM account has grown too large to remain as it is and I would
rather have it setup as full package. How do I go about doing this?
How will I be charged if I upgrade or downgrade my Full Package to
another Full Package? Do I have to do t...
QUESTION:
I have a full package with an IRM on it. I would like to make my IRM
the main account and turn the domain that's currently the full package
into the IRM.
I currently have:
http://www.example.com/ as a full package
and
http://www.irm.tld ...
QUESTION:
I need to place a new order for a full package and I'm not sure
whether I want it under my existing account or under its own new
account. Can you describe the benefits of each way? Also, how do I let
you know what I want?
ANSWER:
It norma...
QUESTION:
Will there be any interruption in services if I change packages?
ANSWER:
This depends on what type of package change occurs. If you are
switching from one Full Package (Visionary, Pioneer, Prospector,
Trailblazer, Voyager, or Odyssey) to ...
QUESTION:
Our domain is currently assigned a Shared IP. I would like to have a
Dedicated IP for my account instead, as I understand new packages do.
How can I get my domain moved to another server with a Dedicated IP
address?
ANSWER:
To obtain a ...
QUESTION:
I currently have the Visionary package. I believe I will soon need
more disk space. Is it possible to purchase additional disk space or
can I upgrade my package to a larger one? I may need other extras,
such as more email accounts, in the futu...
The following areas will potentially be affected by a change to the
domain name on a package:
* Xdom will usually change to reflect new domain*
* Account username may change (only if ordered) affecting shell
email username as well
* IR paths wi...
Question:
I've lost and cannot find the password to my account. Can you please resend me this information?
Answer:
Due to increased security concerns FutureQuest does not re-send password information via email. However, you may visit this form t...
QUESTION:
How can I find out the IP address of my site (or any site, for that
matter)?
ANSWER:
The IP number for your FutureQuest® web site is listed in the Server
Info section of your CNC [1], where you will find a great deal of
information that s...
QUESTION:
I received a Disk Space Violation. It says I am using 155.10
megabytes of disk space. I downloaded my entire /www directory and it
was only 37.7 MB including the stats folder.
Where did the 155.1 megs come from? Checking the CNC disk space
...
QUESTION:
I want to Upgrade/Downgrade my current account at FutureQuest. Will
this affect any files? Will I have to set up my account all over
again?
ANSWER:
When upgrading or downgrading, FutureQuest adjusts the account
allowances to match that of...