The following areas will potentially be affected by a change to the domain name on a package:
The Activation Letter/Invoice that is emailed to you after the domain and/or username change has been completed will contain more specific information regarding the changes.
- Xdom will usually change to reflect new domain*
- Account username may change (only if ordered) affecting shell email username as well
- IR paths will change (does not affect direct browser access to IR domain name)
- MySQL Hostname will change
- MySQL username may change (based on xdom)
- MySQL database prefix may change (based on xdom)
- Shared SSL address may change (if applicable - based on xdom)
- ezmlm/idx mailing list addresses will change
- Extra FTP account prefix may change (based on xdom)
- Primary email may change (if account specific and old domain is defunct)
- "Respond" autoresponder domain may change (only applies to legacy accts)
IMPORTANT NOTE: FutureQuest does not modify any account files, scripts, or email filters. Any updates in these areas are the responsibility of the account holder.
Areas you may need to update as a result of a domain/username change include:
- Paths in your files/filters to reflect the new domain name
- Paths in your files/filters to reflect the new xdom/username (if changed)
- MySQL information in scripts, MySQL Hostname (and username if xdom changed)
- Access information in your software (email, FTP, etc)
- Forwarding aliases as needed
Be sure to review the list of changes in the Activation Letter and make the appropriate changes.
*Note: If the domain is just changing TLDs, for instance example.com to example.net, there may not be any xdom-related changes.
Additional options regarding changing the Domain name on a package may be viewed here http://Service.FutureQuest.net/kba301
A domain/user name change can be requested through QuestAdmin:
(If you haven't created a QuestAdmin login, you will need to do that first. Just click the Create Login tab from the QuestAdmin link above.)