Not receiving any invoices, why?
Posted on 28 February 2004 04:46 AM
Why am I not receiving any invoices from you?
There are at least two reasons you may not be receiving invoices:
1. There is no payment due. FutureQuest only sends invoices when there is a payment due.
2. The email address we have on file for the account is not the address you would like them sent to.
If you are not receiving your invoices, and probably should be, send an email to Service@FutureQuest.net or submit a ticket directly by visiting the Service Desk explaining the situation and we'll work with you to correct it.
IMPORTANT: When having problems receiving email, we always recommend checking to ensure there is not any email filtering being performed on the email account that may prevent wanted email from reaching you.