FutureQuest, Inc. FutureQuest, Inc. FutureQuest, Inc.
Knowledgebase: Reseller FAQ
Service and support for resold accounts?
Posted on 22 February 2004 10:25 PM
The clients and packages under your Reseller account will receive the same great service as the other Site Owners hosted on FutureQuest, minus the interaction with the FutureQuest support staff. FutureQuest will support you 100% so you will be able to support your clients.

You may choose to offer your clients all of the information about FutureQuest, how to use our pre-installed scripts, how to utilize the CNC, where to find our tutorials, etc or you may keep us a secret*. It's up to you.

*Note: FutureQuest does not currently offer DNS aliasing. At this time all domains hosted by FutureQuest will show this fact via a Whois lookup. If the resold client is given access to the CNC this will also reveal FutureQuest, unless you request that the packages under your account have a NO-BRAND Control Panel. To make this request, please visit the Service Desk and specify your account number and your Reseller ID (RID).