I was wondering what time and how often you backed up files on each account?
FutureQuest conducts a system wide backup on a nightly basis. The exact time may vary but is usually between 2 and 5 AM Eastern Time.
Note that these backups are for system-wide failure only and not for individual file/directory retrieval. It is vitally important that you keep a local backup of your account as often as possible.
Use your CNC File Manager to Create a Backup