Knowledgebase: Package Info, Updates & Changes
What is my account password?
Posted on 30 January 2004 01:17 AM
I've lost and cannot find the password to my account. Can you please resend me this information?
Due to increased security concerns FutureQuest does not re-send password information via email. However, you may visit this form to change your password:
Please note that this will require that you have access to the primary email address listed on your account as well as your account number. Your account number is a number that is shown in the subject line of your FutureQuest invoices.
The password may ONLY be changed by someone with access to the primary email address on the account.
Your password will be changed to the new setting within 24 hours after you confirm the password change, at which time an email notification will be sent. The email notification will also contain the account username.
Please note: Changing your password will change your CNC, SSH and main FTP account password.
If you no longer have access to your primary email address you will need to send an email to Service@FutureQuest.net from the Shell email address of your account, to explain the problem and request a change to the primary email address. Your Shell email address is in the form of username@YourDomain (where username is replaced with your CNC username and YourDomain with your actual domain name).