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Knowledgebase: FTP/SFTP
Extra FTP username is not what I specified?
Posted on 24 January 2004 07:27 PM

I ordered an FTP account, but the username is not what I specified. The username has "xmydomain-" attached to it and the result looks like "xmydomain-username". Why does it not look as I ordered it?


Any extra FTP account usernames will be prepended by your VMIP- (xdom) in order to guarantee that all FTP usernames are unique across the FutureQuest servers. This applies to VAS FTP accounts as well as Extra FTP accounts created within your CNC FTP Manager.

(VMIP was created by Andrew Gillespie, CTO of FutureQuest, and stands for Virtual Mail Identifier Prefix; its purpose is to ensure that all usernames on the servers are unmatched and different.)