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Knowledgebase: Troubleshooting
Mac / Outlook email problem when replying?
Posted on 15 January 2004 12:10 AM
Question:

I am on the Mac platform and am using MS Outlook Express for e-mail.

When I “RE” a message that I have received from my FutureQuest account I have a problem with the date and time plugging itself into the reply address. To remove this I have to manually delete it after hitting the RE button. It is a real problem since I forget to do that most of the time and have to send it again after the message is returned.

What is the problem?

Answer:

This is a known "bug" with OE and "Macs". The short answer is that some versions of Mac Outlook have problems with email servers that are too compliant with the RFC standards.

The good news is that it isn't a "Mac" problem, rather a Microsoft problem. There is an extensive thread in the Community Forums regarding this, and it also includes some fixes that have worked for some of the Site Owners with this particular "bug".

Below is a link to the thread mentioned above. I believe you will find it extremely informative and helpful:
http://www.FutureQuest.net/forums/showthread.php?s=&threadid=5166