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Knowledgebase: Autoresponders
Autoresponder has stopped responding during testing?
Posted on 14 January 2004 10:30 AM

I set up an autoresponder and was testing it. At first I received replies, but now it's stopped working. Why?


By default, the FutureQuest Autoresponders are set to stop responding to a specific email address if more than 5 emails are received within 10000 seconds.

If the Autoresponder receives 5 emails from the same address within 10000 seconds, it will stop responding to that address for 10000 seconds from the time that the first email was received from that address.

Allowing the timeout to finish or changing the email address you are sending from should return the correct autoresponse once again.