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Knowledgebase: QuestMail
Subdomain @mydomain for QuestMail access?
Posted on 10 January 2004 02:39 AM
Question:

I would like to set up a subdomain like Mail.mydomain.com that would redirect to the QuestMail login page to make it easier for my clients/employees to remember the address. Or failing that what methods would be available to allow a more customized look to access QuestMail?

How can I do this and is there a charge?

Thanks.

Answer:

There would be a number of methods to accomplish this. The first two would only require you creating a html file or a directory with a contained html file and would not involve ordering any additional services.

1. Simply create a meta redirect html file named QuestMail.htm with the following meta tag code in the head:
<meta http-equiv="Refresh" content="0; URL=http://QuestMail.FutureQuest.net">

This you would be able to place in your /www directory and call it http://www.example.com/QuestMail.htm (replace example.com with your actual domain name).

You would also be able to use the above example by creating a subdirectory of your /www tree named /QuestMail and then name the html file index.htm. Then place the file within the QuestMail directory and call it as http://www.example.com/QuestMail/ (replace example.com with your actual domain name).

2. You may create also create a simple (or complex) framed page that calls http://QuestMail.FutureQuest.net as one of the frames. Frames information may be found here:
http://www.davesite.com/webstation/html/chap14.shtml

3. To allow http://QuestMail.example.com (where example.com is replaced by your actual domain name) to resolve directly to QuestMail.FutureQuest.net you may order a 'Special' DS-IR for this purpose following the directions below.

Place an order for a DS-IRO, which you can do through QuestAdmin:
QuestAdmin
(If you haven't created a QuestAdmin login, you will need to do that first. Just click the Create Login tab from the QuestAdmin link above.)

In subdomain field of the order form, enter "questmail" (without the quotations). (Note: You may only specify either "questmail" or "webmail"; you may not order any other subdomain name for mapping directly to QuestMail.)

In the Optional Comments field on the next screen, place the following:
"Special DS-IR for QuestMail Access"

Please note that this service does carry a one time $20.00 Service Fee, however this particular DS-IR will_not count against your package IR limitations.