There are times when a particularly large email, which your email client may have difficulty in downloading, finds its way into one of your POP email accounts.
Or, perhaps you just wish to delete email that is being stored within an account on the server. Below are some of the options available to you for removing email directly from the server.
Email within your Root/Shell or standard POP email account
After logging in to your CNC, click on the Email Manager menu option, and then on the email account username. Once within the email account's Mailbox Properties, click either the Forward link or the Delete link. (Note: If there is no mail within the email account on the server, you will not be presented with these options.)
If Forwarding is chosen you will be presented with a text box to enter the email address where you wish the mail to be forwarded. Provide that email address, then click the Submit button.
If Deleting is chosen, simply press the Confirm button on the next page.
Using QuestMail to remove unwanted email:
You also have the option to access a POP account with QuestMail. Using it, you can selectively delete any email you do not want to save:
http://QuestMail.FutureQuest.net
(Log in using the full email address and email account password.)
A "Getting Acquainted" guide for using QuestMail can be found
here.
Using SSH to remove unwanted email:
The attractiveness of utilizing SSH to remove email is that you may select individual email messages for deletion rather than deleting all of the messages within the account. This prevents losing any wanted email that the offending message may be preventing you from accessing.
Instructions for using SSH in this fashion may be found in the "Why am I not able to receive email?" guide.
For those uncomfortable with using SSH, or having difficulty in removing an unwanted email from their server via SSH, there is another option.
POP3 Scan Mailbox© is a relatively simple to install and operate email utility that can access your POP email accounts on the server and delete individual or multiple emails of your choice, in a similar fashion as SSH, but without the command line interface.
To download POP3 Scan Mailbox and access a tutorial on using it, please visit:
http://service.FutureQuest.net/kb101
Thanks very much to Mike Mann, who has graciously allowed us to provide a downloadable copy of his POP3 Scan Mailbox©.
